Please note that all support for our previous desktop software Ascend Financials 4.0 will discontinue at the end of 2009.
We want you to get the most out of Ascend Financials. In order for us to provide the best customer service, it is important for you to understand the difference between technical support and education.
Tech support—When software acts naughty
Please review our Frequently Asked Questions first. If you can't find your question, Ascend Financials provides unlimited technical support via email.
Education—Understanding how to use our software
Ascend Financials offers a variety of product support options for product knowledge and advanced feature training:
- Ascend Financials 4.0 User Manual
- Video tutorials within the program which address nearly all product use questions
- One free support call for product knowledge questions (this helps us keep our products reasonably priced)
- Free live webinar trainings held several times a week - Learn more | Signup for a Webinar
- In-person training workshops - Learn more
- One-on-One private coaching sessions - Learn more | Buy half hour session ($30)
Web training details
101: Introduction to Money Management
For: brand new consultants, those new to Ascend, or looking at Ascend before buying
Purpose: to learn what to do with your money once you start selling, mostly money management training, a peek at Ascend Financials, and time for questions and answers
201: Introduction to Ascend Financials
For: consultants, directors, and users of Ascend
Purpose: more money management training, thorough demonstration of Ascend Financials, and more time for questions and answers